
These devices are mostly those that run dated operating software (OS). The company discontinues support for these smartphones, forcing WhatsApp to stop working. Smartphone is datedĮvery year WhatsApp releases a list of devices that don’t comply with the platform’s privacy and security policy.

If your account has been deleted, your only solution, in this case, is to create a new account. As long as your device has internet connectivity and WhatsApp installed, WhatsApp won’t delete your account. Whatsapp says that it does this to preserve users’ privacy and security. Whatsapp reserves the right to delete your account after 120 days of inactivity. If you’ve not used WhatsApp for a long time, it is possible that WhatsApp might have deleted your account. This could be another reason why WhatsApp is not working on your phone. Generally, you don’t have to update WhatsApp regularly to use the service, but it’s a good practice to make sure you’re on the recent versions of WhatsApp, so don’t face any issues.

WhatsApp is one of the most popular instant messaging platforms right now. WhatsApp not working for you? Want to know why WhatsApp is not working on your phone and how to fix it? We are here to help you. While the exact reason why WhatsApp is down is not clear yet, below is the list of reasons that might be affecting the platform. Several users took to Twitter to complain that they can’t send or receive messages via the social messaging platform. Update October 25th, 01:00 pm: WhatsApp seems to be down for thousands of users across India.
